DISCLAIMER AND TERMS OF USE

TERMS OF SERVICE

 

OVERVIEW

 

This website is operated by Crypto Smiths (PTY) Ltd. Throughout the site, the terms “we”, “us”, “supplier” and “our” refer to Crypto Smiths (PTY) Ltd. Crypto Smiths (PTY) Ltd offers this website, including all information, products, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

By visiting our site, purchasing product/s and or service/s from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to including but not limited to all Crypto Smiths clients and users of the site, clients, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, our products and or services you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of our products and or services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

Any information, features or tools which are on and added to the website, store, products and or services shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Our online store is still being prepared. Our online store and website will be hosted by our preferred supplier. They will provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

 

SECTION 1 – DETAILED DESCRIPTION OF GOODS AND/OR SERVICES

Crypto Smiths (PTY) Ltd is a business that provides Crypto Currency and Computer Goods and Services to the general public.

Crypto Smiths (PTY) Ltd provides training on Crypto Currencies and computer usage. Crypto Smiths (PTY) Ltd uses third party suppliers for the installation of certain infrastructure services including but not limited to cooling, extraction, internet, ISP, electrical and civil works. 

 

 

SECTION 2 – DELIVERY POLICY

Subject to availability and receipt of full payment (cleared in full) with proof of payment emailed to cryptosmiths.pty.ltd@gmail.com, requests will be processed within 7 calendar days and delivery confirmed by way of either courier, delivery or collection. Some items may be required to be pre-ordered or delivered from distributors, or custom built that may take longer to deliver an order.

Crypto Currency hardware as well as Crypto Currency mining components are custom ordered and built and will take longer than normal computer components to deliver.

 

Crypto Smiths (PTY) Ltd uses third party suppliers for the installation of certain infrastructure services and all third party services and goods are subject to the third parties own delivery policy.

 

 

SECTION 3 – EXPORT RESTRICTION

The offering on this website is currently available to South African clients only.

 

 

SECTION 4 – RETURNS, CANCELLATIONS AND REFUNDS

For more detail on our Returns, Cancellations and Refunds policy , please review our Returns/ Cancellations and Refunds Policy.

 

Crypto Smiths (PTY) Ltd uses third party suppliers for the installation of certain infrastructure services and all third party services and goods are subject to the third parties own Returns, Cancellations and Refunds policy. Please ensure you read, understand and agree (in writing) to any third parties services and goods before accepting goods and services provided by third parties by them to you through our services. We take no responsibility for any third party services and or goods provided for to you.

 

 

SECTION 5 – PAYMENT OPTIONS

No contract exists between you and the Supplier (including third party suppliers) for the sale of any goods  and or services until the Supplier (including third party suppliers) has received and accepted your order and the Supplier (including third party suppliers) has received payment in full (in cleared funds) with proof of payment emailed to cryptosmiths.pty.ltd@gmail.com as well as the third party. Once the Supplier does so, there is a binding legal contract between you (“the client”) and us (“the supplier”) and or the third party supplier.

 

By way of clarification, an acknowledgement of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the goods will not take place until after your payment is taken in full (in cleared funds) with proof of payment emailed to cryptosmiths.pty.ltd@gmail.com (including third party suppliers) and you receive your acceptance e-mail from us and or the third party suppliers. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.

 

The contract is subject to your right of cancellation (see below).

The Supplier (including third party suppliers) may change these terms of sale or service without notice to you in relation to future sales.

 

Payment can be made via bank transfer (EFT or CASH) into the Crypto Smiths bank account, the details of which will detailed below. We will provide Debit/Credit Card (VISA and MASTER CARD) as well as Crypto Currency Payments soon.

 

 

Crypto Smiths Bank Account Details

 

BANKING DETAILS

BANK:                               First National Bank (FNB)

BRANCH NO:                   252445

ACCOUNT NAME:          Francois Smith

ACCOUNT NO:               60885312103

ACCOUNT TYPE:            Cheque

REFERENCE:                      Your Name and Surname

 

 

Please note all third-party service and or goods must be paid directly to the third party. We do not accept any payments for third party

services and goods. 

 

 

SECTION 6 – CARD ACQUIRING AND SECURITY

Card transactions will be acquired and managed for Crypto Smiths via our preferred gateway supplier (Not determined yet but most likely will be PayGate (Pty) Ltd once our online shop is finalized and fully functional) who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on our website. Users may go to www.paygate.co.za to view their security certificate and security policy.

 

At this stage, Crypto Smiths only accepts direct bank deposits (CASH and EFT)

 

 

SECTION 7 – CUSTOMER DETAILS SEPARATE FROM CARD DETAILS

Customer details will be stored by Crypto Smiths separately from card details which are entered by the client on Pay Gate's secure site. For more detail on PayGate refer to www.paygate.co.za.

 

 

SECTION 8 – MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY

The merchant outlet country at the time of presenting payment options to the cardholder and bank account holder is South Africa. Transaction currency is South African Rand (ZAR).

 

 

SECTION 9 – RESPONSIBILITY

Crypto Smiths takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods

 

 

SECTION 10 – COUNTRY OF DOMICILE

This website is governed by the laws of South Africa and Crypto Smiths chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

 

 

SECTION 11 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the legal age of majority in your state or province of residence, or that you are the legal age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependants to use this site, product and or service.

 

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any mining software, Trojans, worms or viruses or any code of a destructive nature whether intentional or unintentional. A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

You the client will be held personally and fiscally responsible for any and all damages including but not limited to data corruption (as mentioned above) to any of our website, social sites, data, information, brand and reputation.

 

 

 

SECTION 12 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

 

You agree not to build, reproduce, duplicate, copy, sell, resell or exploit any portion of the website, our services, our products, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express authorised written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

 

OUR RIGHTS

WE RESERVE THE RIGHTS TO:

1. modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

2. Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website, our products and or our services.

3. Have the right to block access to the site or block specific users from viewing our site.

4. Refuse a refund/return or cancellation of any product or service including but not limited to, paid for in full, shipped or ordered on behalf of a client as the same arrangement is in place with our suppliers. Crypto Smiths suppliers do not offer refunds only warranty repairs/swop outs on faulty parts.

5. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

 

 

SECTION 13 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site (or our social media sites) is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

 

SECTION 14 – MODIFICATIONS TO THE PRODUCTS, SERVICES AND PRICES

Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Product or Service (or any part or content thereof) without notice at any time.

 

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Product or Service.

 

 

SECTION 15 – PRODUCTS OR SERVICES

Certain products or services may only be available exclusively online through the website and or with us directly. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

 

We have made every effort to display as accurately as possible the colours and images of our products that appear our website, store and social media sites. We cannot guarantee that your computer monitor’s display of any colour will be accurate. Images and descriptions are for reference only.

 

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, company, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products, services or product and or service pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product or service at any time. Any offer for any product or service made on this site or directly through us is void where prohibited.

 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

 

SECTION 16 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order for goods or services you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same bank account number, credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

 

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.

 

Some prices are provided by distributors and may be incorrect in rare circumstances. If this is the case, we will reimburse the difference in payment for products as soon as possible. For more detail, please review our Returns/ Cancellations and Refunds Policy.

 

 

SECTION 17 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

 

SECTION 18 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

 

We are and shall be under no obligation

1. To maintain any comments in confidence;

2. To pay compensation for any comments; or

3. To respond to any comments.

 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

 

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any mining software, computer virus, Trojan or other malware that could in any way affect the operation of the Service or any related website or social media site. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

 

SECTION 19 – PERSONAL INFORMATION

Crypto Smiths shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569. For more information, please view our Privacy Policy.

 

 

SECTION 20 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

 

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

If an error is related to the price of a product, these prices are received from distributors and can be incorrect. If this is the case, we will offer a refund on the difference on any purchases within a reasonable time frame.

 

 

SECTION 21 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site, social media sites or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

 

We reserve the right to terminate your use of the Service or any related website or social media site for violating any of the prohibited uses.

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including and without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided on this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorised use of this site, social media sites and/or the materials may violate applicable copyright, trademark or other intellectual property laws or other laws.

 

SECTION 22 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our products and or service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the products and or service will be accurate or reliable.

You agree that from time to time we may remove the products and or service for indefinite periods of time or cancel the products and or service at any time, without notice to you.

 

You expressly agree that your use of, or inability to use, the products and or service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchant-ability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

 

In no case shall Crypto Smiths (PTY) Ltd, our owners, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, third party suppliers or licencors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

The website https://cryptosmithsptyltd.wixsite.com/mysite (hereinafter, referred to as the “Website”) (including all our social media sites) provides information in the general nature regarding Crypto Currency. You are not authorised and nor should you rely on the Website (including all our social media sites) for legal advice, investment advice, financial advice, business advice, or advice of any kind. You act at your own risk in reliance on the contents, products and services of the Website (including all our social media sites). Should you make a decision to act or not act you should contact a licensed attorney in the relevant jurisdiction in which you want or need help. In no way are the owners, directors of, or contributors to, the Website (including all our social media sites) responsible for the actions, decisions, or other behaviour taken or not taken by you in reliance upon the products or services of the Website (including all our social media sites).

 

The owner of this site (including all our social media sites), the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents. The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages.

 

The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

 

 

SECTION 23 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Crypto Smiths (PTY) Ltd and our parent, owners, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licencors, service providers, subcontractors, suppliers, interns and employees, third party suppliers harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

 

 

SECTION 24 – FULFILMENT OF BACK ORDERS AND PRE-ORDERS

Back orders and pre-orders are held at the relevant distributors. When a back order is fulfilled, Crypto Smiths will contact the customer. The order will be cancelled within 48 hours if there is no full payment(in cleared funds) with proof of payment c received.

 

 

SECTION 25 – SEVER ABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforce ability of any other remaining provisions.

 

 

SECTION 26 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us in writing emailed to (cryptosmiths.pty.ltd@gmail.com) that you no longer wish to use our Services, or when you cease using our site.

 

If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

 

SECTION 27 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

 

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

 

SECTION 28 – GOVERNING LAW

These Terms of Sale and Service and any separate agreements whereby we (Crypto Smiths, Company Registration: 2018/037641/07) provide you Products or Services shall be governed by and construed in accordance with the laws of 32 Greenhills Avenue, Greenhills, Randfontein 1759, South Africa.

 

 

SECTION 29 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website (including our social media sites) . It is your responsibility to check our website (including our social media sites) periodically for changes. Your continued use of or access to our website (including our social media sites) or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

 

SECTION 30 – TRANSLATIONS

The Website (including our social media sites) may contain translations of the English version of the content available on the Website. These translations are provided only as a convenience and as such the supplier cannot be held liable for any errors in translation

 

 

SECTION 31 – RISKS RELATED TO THE USE OF CRYPTO CURRENCY, CRYPTO CURRENCY 

                    PRODUCTS AND OR SERVICES

 

Crypto Smiths, the Website (including our social media sites) , its owners, directors, suppliers will not be responsible for any losses, damages or claims arising from events falling within the scope of the following five categories:

 

1. Mistakes made by the user of any fiat and Crypto Currency-related software or service, e.g., forgotten passwords, payments sent to wrong fiat or Crypto currency addresses, and accidental/intentional deletion of wallets.

2. Software problems of the Website (including our social media sites) and/or any Fiat or Crypto currency-related software or service, e.g. corrupted wallet file, incorrectly constructed transactions, unsafe cryptographic libraries, malware affecting the Website (including our social media sites) and/or any Fiat or Crypto currency -related software or service.

3. Technical failures in the hardware of the user of any Fiat or Crypto currency -related software or service, e.g. data loss due to a faulty or damaged storage device.

4. Security problems experienced by the user of any Fiat or Crypto currency -related software or service, e.g. unauthorised access to users’ wallets and/or accounts.

5. Actions or inaction of third parties and/or events experienced by third parties, e.g. bankruptcy of service providers, information security attacks on service providers, and fraud conducted by third parties.

 

 

SECTION 32 – INVESTMENT RISKS

The investment in Crypto currency, Crypto Currency Products and or services can lead to loss of money over short, medium or even long periods. The investors in Crypto currency, Crypto Currency Products and or services should expect prices to have large range, volume and price fluctuations. The information published by Crypto Smiths (including our social media sites) , including but not limited to the Website, our products and services cannot guarantee that the investors in Crypto currency would not lose money.

 

Information including but not limited to images, training, consultation, site inspections shown on the website or by Crypto Smiths is not financial investment advice. It is intended for general informational purposes only and no one working at or for Crypto Smiths are qualified financial advisers. By using and consuming information and advice from the website or Crypto Smiths (including our social media sites) , you agree to the Terms & Conditions specified herein and to future revisions of it.

 

Be aware that investing in Crypto currency is highly speculative. The value of Bitcoin and other Crypto currencies can go up or down substantially. Consider seeking advice from a Certified Financial Adviser. The website (including our social media sites) , owners, directors, contributors, suppliers and distributors take no responsibility for using information provided for any purposes. Just like any investment opportunities, the basic rule of fundamental investing applies – higher risk typically goes hand in hand with higher returns.

 

Any mention of corporations, ICO's, Crypto coins, Altcoins aka Crypto currency is not an endorsement and there’s no expressed or implied assurance or promised a return on investment. Crypto Smiths analysis is based on a neutral standing in regards to technical analysis, fundamental analysis, and any other pertinent news and information Crypto Smiths finds in regards to formulating Crypto Smiths viewpoint on trading signals (Sell/Buy/Hold).

 

 

By using Crypto Smiths services, training and goods you hereby agree that:

1.1 You are solely responsible for your own decisions and investments you make.
1.2 Crypto Smiths cannot be blamed or accused of anything you do.
1.3 Crypto Smiths cannot be held responsible for any losses.
1.4 Crypto Smiths cannot cover any losses you might have.
1.5 Crypto Smiths will not cover any losses at all.
1.6 It is your responsibility to research and perform due diligence on information related to Crypto Currency, Crypto Currency goods, training and services if you chose to use them.

1.7 Crypto Smiths cannot be held responsible for any regulations (including Tax regulations) based on your actions.

 

 

SECTION 33 – COMPLIANCE WITH TAX REGULATIONS AND OR OBLIGATIONS

The users of the Website are solely responsible for determining what, if any, taxes apply to their Fiat and Crypto currency transactions. Crypto Smiths, the owners of, directors of, or contributors to, suppliers of, the Website (including social media sites) are NOT responsible for determining the taxes that apply to Fiat and Crypto currency transactions.

 

 

SECTION 34 – SEND, STORE AND RECEIVING OF CRYPTO CURRENCY ON THE WEBSITE

The Website (including social media sites) does not store, send or receive Crypto currency. This is because Crypto currency exists only by virtue of the ownership record maintained in the Crypto currency network. Any transfer of title in Crypto currency occurs within a decentralised Crypto currency network, and not on the Website.

 

 

SECTION 35 – WARRANTY POLICY

All goods supplied by the Supplier are warranted free from defects for a return to base 1 Year from the date of invoice except in the case of mining hardware and software. This warranty does not affect your statutory rights as a consumer.

 

Where goods are provided with a warranty period greater than 12 months, the first 12 months of the warranty covers all parts and labour costs, whereas any subsequent period of the warranty cover only relates to labour costs only. e.g. If a product is sold with a 3-year warranty, the first 12 months covers parts and labour, and the next 24 months covers labour costs only.

As stated above we provide Return to base warranty which means, you the customer are liable for the courier/ shipping charges for returning of faulty goods. Shipping charges will not be refunded.

 

We will not accept any item that has physical damage. Physical damage is any damage that is not caused by any normal wear and tear. If we receive an item that is physically damaged, it will be returned to you the customer at your expense. The most common forms of physical damage we receive are from CPU and motherboards returns caused by incorrect installation. Please understand that these are policies established by the manufacturer and some of the definitions below were taken directly from them:

 

If the goods supplied to you are damaged on delivery, you should notify the Supplier in writing via the Contact Us section of the website within 24 hours of delivery. If the goods supplied to you develop a defect while under warranty or you have any other complaint about the goods, you should notify the Supplier in writing via the Contact Us section of the website, as soon as possible, but in any event within 24 hours you discovered or ought to have discovered the damage, defect or complaint. Failure to do so will mean that the said defect occurred at the time when it is actually reported to us.

 

Failure to do so will mean that the said defect occurred at the time when it is actually reported to us.

 

All mining hardware (whether intended or unintended for mining) carry a limited 3-month warranty and items not in working condition must be sent back to Crypto Smiths in its original packaging to 32 Greenhills Avenue, Greenhills, Randfontein, Gauteng, South Africa, 1759.

 

Warranty will be void if evidence of surge/ inrush current damage, under current, over current, short circuit, under power, over power, over temperature, over voltage, under voltage,  under clocking, overclocking, undervolting, overvolting, no load, brown-out is present, burnt chips, warranty seals broken and water/humidity damage. Only factory defects are covered under the manufacturer warranty. Crypto Smiths merely facilitates the claim process on behalf of the client for a nominal admin fee of R 500.00 excl VAT

 

Please note absolutely no returns/refunds/cancellations or warranty claims will be entertained if any of the warranty/guarantee

seals/ stamps/ stickers have been damaged or modified in any way. 

 

Warranty will also be void if evidence of the incorrect operating environment being present, which includes but is not limited to cooling, extraction, electrical, network, temperature, humidity and exposure to the elements e.g. sunlight.

 

No Refunds will be processed on imported products due to the nature of our product and the conditions of sale by our suppliers.

 

All imported goods are considered special orders and are sold on a per order basis, Second Hand Hardware will carry no warranty, guarantee, cancellation, refund or credits.

 

All LCD Monitors supplied by Crypto Smiths come with no direct Warranty from Crypto Smiths. There is a 3-year warranty on LCD's provided directly from the supplier. This warranty is provided by the manufacturer and not by Crypto Smiths. Like all online computer suppliers, Crypto Smiths will not entertain any warranty issues regarding dead pixels. These issues must be dealt with directly with the manufacturer and the manufacturer’s decision will be final in all cases. All LCD Monitors sold by Crypto Smiths fit ISO 13406-2 Spec in Class II. Class II is the common class of consumer equipment

 

Crypto Smiths does not provide warranty services on laptop purchases, please do note that all laptops have to be taken to their respective warranty centres should any issues arise. Service centre information will be provided upon request

 

For Any laptop that is sent in under warranty due to a fault, in the case that the same unit is no longer available / in-stock, a credit note will be passed for the value of the item sent in by the respected service agent to be used on a new purchase. The Service center credit is final and no negotiations will be accepted

 

This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Supplier, failure to follow the Supplier´s instructions, or any alteration or repair carried out without the Supplier´s approval

 

CPU Pin Damage, When pins are bent, the processor cannot be inserted into the socket on the motherboard. The damage may be caused by mishandling the processor, improper removal of the processor from the shipping material, or incorrect insertion into the processor socket. This is considered physical damage and as per industry standard is ineligible for return (warranty void), refund or credit.

 

Motherboard - Bent pins Physically damaged motherboards will be denied and will be shipped back to the buyer at their own expense. Physical damage includes chips, burns, scratches, thermal paste in the CPU socket, bent pins, etc. Please note that any scrapes to the metal around the screw holes caused by over tightening of case screws is also considered physical damage so please be careful when installing your motherboard

 

 

SECTION 36 – PRIVACY POLICY

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website. All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

 

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Website from which you linked directly to our site. This information is used to help improve the Site, analyse trends, and administer the Site

 

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail

 

By using this website (including our social media sites) you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site (including our social media sites). Your continued use of the website (including our social media sites) following the posting of changes to these terms will mean that you accept those changes

 

 

SECTION 37 – COOKIE POLICY

The Site (including our social media sites) may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site (including our social media sites), and understanding how visitors use the Site (including our social media sites). Cookies can also help customise the Site (including our social media sites) for visitors.

Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties

 

 

SECTION 38 – THIRD PARTY LINKS

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

 

 

SECTION 39 – PRODUCT/SERVICE AVAILABILITY

Lead time is dependent on stock and or service availability. Should we have stock and or the service available, orders will be dispatched after the supplier has confirmed a suitable delivery date and time in writing with you the client.

Should the product not be in stock, please allow 21 working days plus freight transit time. This will allow for manufacturing and delivery to our premises. If shipping dates are advertised on our website, emails, newsletters that date can be accepted as a closer indication of when stock will be shipped to Crypto Smiths and then to the client. We are not liable for any delays caused by Suppliers, Service Providers and Customs

 

Every effort is made to expedite the shipment of your order timeously, however, unforeseen circumstances may cause delays including but not limited to manufacturer or manufacturer suppliers being out of stock. Should we be faced with such an occurrence, Crypto Smiths will contact you via email and provide a revised shipping schedule as soon as a reasonable time frame has been established from the manufacturers.

 

 

SECTION 40 – DELIVERY POLICY

When you make a purchase with us, legal obligations arise and your right to a refund of monies charged to your Fiat Bank Account, Debit Card Credit card, Crypto Currency or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase of services or products unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any product or service from Crypto Smiths

 

 

SECTION 41 – COURIER/ SHIPPING POLICY

We are working towards SA counter to counter courier services. At this stage we will be delivering products and services directly.

Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises

 

 

SECTION 42 – UNDELIVERED PACKAGES POLICY

Occasionally packages are returned to us undelivered. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment at your expense.

 

 

SECTION 43 – ORDER PROCESSING POLICY

Order processing for services or products will not begin until we have received a signed confirmed order, full cleared payment and proof of payment emailed to cryptosmiths.pty.ltd@gmail.com. Please note we work on a first in first out basis.

 

 

SECTION 44 – CANCELLATIONS/ REFUNDS AND RETURNS POLICY

No Refunds/Returns/ Credits or Cancellations will be given on imported goods. Should you for any reason wish to cancel your locally sourced purchase (eg. GPU Mining equipment) you will be liable for a 25% handling fee. You must advise us in writing of your cancellation by emailing cryptosmiths.pty.ltd@gmail.com and any such cancellation must be signed and authorised by the person who made the original purchase.

 

The cancellation/return will only be validated with a written reply from Crypto Smiths (“the Supplier”) confirming this. You have the right to cancel the contract at any time up to the end of 7 calendar days after you have paid in full with written proof emailed to: cryptosmiths.pty.ltd@gmail.com and we have authorised the cancellation in writing to you. This right may only be exercised if the original packaging is sealed, not opened and the goods are returned unused. The goods must be returned to us undamaged in the original sealed packaging (with all supplied accessories, manuals, discs, drives) within 7 calendar days from the date of receiving said goods and or services. Notification by phone is not sufficient.

 

If you exercise your right of cancellation after the goods and or services have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost. The goods must be returned after prior written arrangement to the address stated in the Contact Us section of the website. We take no responsibility for third party cancellation terms and conditions. The onus of establishing third party terms and conditions lies with you the client.

 

You must take reasonable care to ensure the goods are not damaged in the meantime or in transit as you are liable for the items. Once you have notified Crypto Smiths (“the Supplier”) that you are cancelling the contract, the Supplier will refund or re-credit you within 30 working days at the Suppliers discretion for any sum that has been paid by you or debited from your debit/ credit card for the goods or services rendered.

 

No refunds will be entertained for training whether it is on a one on one basis/ families/groups or conferences including but not limited to consultation and site inspections.

 

In all cases, as per Distance Selling regulation, we will deduct the collection/ delivery/carriage costs from the refund amount. You must return the goods to us at your own expense using an insured courier service.

 

There will be a charge of R 1000 (if based in JHB or PTA) if you would like us to collect the goods instead of sending/delivering the items yourself. A refund will be made after deducting reasonable costs for services rendered such including but not limited to licensing fees, postage costs, collection fees, debit / credit card processing charges, and PC / Mining Rig consumable and assembly costs (in the case of custom built computers and Mining Rigs).

 

Except in the case of faulty or misdescribed goods, if you do not return the goods as required, the Supplier may charge you a sum not exceeding 100% of the Invoice Value, plus the PC / Mining Rig assembly and collection/ delivery costs (in the case of custom built computers and Mining Rigs).

 

You do not have the right to cancel the contract if the order is for software which has been unsealed, used, or for consumable goods (e.g. riser cards) which, by their nature, cannot be returned, save where a fault is discovered which could not have been discovered otherwise than by unsealing the goods.

 

You have the right to cancel training and the following Standard cancellation charges apply

 

For One on One Training:                                                                            DTP (Day Training Package)

                                                                                                                        *Per Trainer - Per Day

                                                                                                                        Accommodation

                                                                                                                        *Per Trainer – Per Day

                                                                                                                        Meals Cost – Per Trainer

                                                                                                                        *Per Trainer – Per Day

                                                                                                                        Travel Costs – Per Trainer

                                                                                                                        *Per Trainer – Per Day

 

 

For Groups and Conference Training:                                                        Venue Cancellation Costs

                                                                                                                       *As per their Terms and Conditions

                                                                                                                       A/V Supplier Cancellation Costs

                                                                                                                       *As per their Terms and Conditions

                                                                                                                       Décor Supplier Cancellation Costs

                                                                                                                       *As per their Terms and Conditions

                                                                                                                       DTP (Day Training Package)

                                                                                                                       *Per Trainer - Per Day

                                                                                                                       Accommodation

                                                                                                                       *Per Trainer – Per Day

                                                                                                                       Meals Costs

                                                                                                                       *Per Trainer – Per Day

                                                                                                                       Travel Costs

                                                                                                                       *Per Trainer – Per Day

 

 

Custom PC / Mining Rigs that are built to customer specifications and the following Standard cancellation charges apply

 

 

       Build Stage                                                                                             Cancellation Charge for

                                                                                                                        Custom Build/Built-to-order

 

1. Paperwork Stage - Within 48 Hours of Placing the order                   Higher of R 5000.00  or 10 % of the Invoice Value (excl VAT)

 

   2. Components Allocated and Build has commenced                           Higher of R 50 000.00 or 50 % of the Invoice Value (excl VAT)

 

   3. The build has been completed                                                             100% of Invoice Value 

 

   4. Item dispatched, received and in use by customer                             100% of Invoice Value

 

 

 

1. Once you confirm your order as correct a standard cancellation fee will be at the expense of the customer

2. An order cancelled in transit will incur the standard cancellation fee plus additional transit costs at the expense of the customer

3. In the event of an order returned due to non-delivery, the transit and redelivery costs will be at the expense of the customer

4. Crypto Smiths reserves the right to reject any claim for a refund in the event that Crypto Smiths found that the unit was used for mining for a period of more than 24 Hours.

5. The Client must describe the reason for the refund in an email addressed to cryptosmiths.pty.ltd@gmail.com and refunds without proper cause will not be accepted. Reasons pertaining to income generated by the service, product or machine is not seen as a probable cause or grounds for any refund

6. Mining performance in the case of earnings/profits/loss cannot be guaranteed by Crypto Smiths and is not seen as a reason to grant any refund

7. All returns on warranty repairs are for the client’s own account such as shipping and import/export duties.

8. For further refund policy info please email cryptosmiths.pty.ltd@gmail.com or call 076 739 9195

 

 

SECTION 45 – RISK/ TITLE POLICY

The goods are at your risk from the time of leaving our premises and ownership of the goods shall not pass to you until the Supplier has received in full (cleared funds) with proof of payment (emailed to cryptosmiths.pty.ltd@gmail.com) all sums due to it in respect of:

1. Goods / Products

2. Labour / Services / Assembly / Training / Consultation / Site Inspections

3. All other sums which are or which become due to the Supplier from you on any account

 

The Supplier shall be entitled to recover payment for the goods and services even though ownership of any of the goods has not passed from the Supplier by law.

 

 

SECTION 46 – REPAIR POLICY

All repairs done if not paid for will result in the items being sold to recover the cost of parts and labour. If Crypto Smiths pays on your behalf and you do not pay in full and cleared funds for the repairs, Crypto Smiths Reserves the right to sell the entire unit to recover costs and Crypto Smiths will not be held liable for damage or loss.

 

Please Note:  Crypto Smiths recommends that you use DHL or Globeflight & FedEx for all returns as it offers shipment tracking through a 24-hour customer helpline. Should you choose to use a carrier that does not offer a tracking facility and the goods are lost then no refund/cancellation or return will be considered.

 

 

SECTION 47 – PAYMENT OPTIONS AND PRICING POLICY

All transactions will be processed in South African Rand (ZAR)

 

Crypto Smiths endeavours to offer you competitive prices on current products; your total order price will include the price of the purchase plus any applicable tax and shipping charges (on the day of shipping). Crypto Smiths reserves the right to change pricing at any time without prior notice.

 

Should Crypto Smiths reduce its price on any shipped products within 7 calendar days of shipment, you may contact us and request a refund of the difference between the price you were charged and the reduced selling price. To receive the refund you must contact us within 7 calendar days of shipment

 

 

SECTION 48 – PAYMENT CARD POLICY

We will accept Master Card and Visa Card payments soon.

 

 

SECTION 49 – EFT POLICY

One of the most widely used ways of sending money online. Once our online shop is fully functional and you have added the required items to your shopping cart, proceed to “Checkout” and follow the order processing instructions. Select the option to pay via EFT.

 

At current we only accept bank deposits (EFT or CASH).

 

In order to pay us via a EFT, you will have to load Crypto Smiths as a beneficiary on your internet banking and use the unique order number (Currently your Name and Surname) in the reference line for your payment. This should ensure speedy processing and delivery of your selected products and or services.

 

 

BANKING DETAILS

BANK:                               First National Bank (FNB)

BRANCH NO:                   252445

ACCOUNT NAME:          Francois Smith

ACCOUNT NO:               60885312103

ACCOUNT TYPE:            Cheque